Refund policy
At Becca Miller Co., we believe in thoughtful products for the home and everyday life. If something isn’t right, we’re here to help.
Returns
We’re happy to offer a refund if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. We do not offer exchanges or refunds if you simply order the wrong size. Please refer to the sizing charts on each product page. To do so, please reach out with photo evidence of the item’s improper condition. Email image to: help@beccamillerco.com
**Please note, you must contact us within 30 days of receiving your order!**
Eligible Items
To be eligible for a return:
- Items must be unused, unwashed, and in original condition
- Must include original packaging and tags
Category-Specific Guidelines
Apparel
- Must be unworn and unwashed
- Free of stains, odors, or pet hair
Stationery
- Must be unused and unmarked
Candles
- Must be unused and unlit
- Wax must be intact
Kitchen Goods
- Must be unused and in original packaging
- No signs of wear, washing, or food use
Non-Returnable Items
- Used candles or burned wax products
- Opened or used kitchen goods
- Personalized or custom items
- Final sale items
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 5 days with photos at: help@beccamillerco.com
Refunds
- Processed once items are received and inspected
- Issued to original payment method
- Shipping costs are non-refundable
Exchanges
We offer replacements for damaged or defective items when available.
